Upholding reputations, safeguarding standards, addressing concerns

Complaints Statistics 1 April – 30 June 2020

Complaints carried forward from 2019-20

The report of the investigation of the complaint that started in October 2017 was submitted to the Standards of Conduct Committee on 19 June 2020. Two complaints remain on hold to avoid the risk of prejudice to police investigations. One complaint is under investigation.

New Complaints

The following Tables give information of complaints received in the first quarter of 2020. For an explanation of the Tables please refer to Section 3 of the Annual Report 2019-20

Table 1: Complaints received, source and admissibility (see last year comparison below)

 Q1Q2Q3Q4Total
Received14
% by public92.9%
% by Member0%
% by Clerk of the Senedd7.1%
% not admissible85.7%
% admissibility not decided by period end14.3%

Table 2: Reasons for inadmissibility

  Q1Q2Q3Q4Total
1Not in writing (criterion i)0
2Not about conduct of identified Member (Criteria ii &iv)1
3Anonymous complaint or complaint not sufficiently identified (criterion iii)0
4Not within the time allowed (criterion v)0
5Insufficient evidence to justify further investigation (criterion vi)11

Table 3: further explanation of complaints found inadmissible due to insufficient substance to justify further investigation (criterion vi)

  Q1Q2Q3Q4Total
5aInsufficient evidence0
5bStandard of service0
5cBelow registration threshold1
5dAbout Ministerial conduct4
5eAbout conduct in Siamber0
5fExpression of opinion6
5gOther 0

Table 4: complaints by subject matter

 Q1Q2Q3Q4Total
Conduct on social media6
Misuse of resources1
Standard of service1
Failure to register2
Outside remit4
Other conduct0
TOTAL14