Complaints Statistics 1 April – 30 June 2021

Standards Commissioner Website

Complaints Statistics 1 April – 30 June 2021

Complaints carried forward from 2020-21

New Complaints

Upholding reputations, safeguarding standards, addressing concerns

Complaints carried forward from 2020-21

New Complaints

On 31 March 2021 I had still to determine the admissibility of 19 complaints received shortly before that date. Nine admissible complaints remained under investigation
By the date of this report I had held 14 of the 19 complaints to be inadmissible and one other had been withdrawn. No action had been possible on the other 4 to avoid the risk of prejudice to police investigations.

The following Tables give information of complaints received in the first quarter of 2021-22. For an explanation of the Tables please refer to Section 3 of the Annual Report 2019-20

Table 1: Complaints received, source and admissibility (see last year comparison below)

	Q1	Q2	Q3	Q4	Total
Received	7
% by public	85%
% by Member	0%
% by Clerk of the Senedd	15
% not admissible	85%
% admissibility not decided by period end	0%

Table 2: Reasons for inadmissibility

Table 3: further explanation of complaints found inadmissible due to insufficient substance to justify further investigation (criterion vi)

		Q1
5a	Insufficient evidence	3
5b	Standard of service	2
5c	Below registration threshold	0
5d	About Ministerial conduct	1
5e	About conduct in Siamber	0
5f	Expression of opinion	0
5g	Other	0

Table 4: complaints by subject matter

	Q1	Q2	Q3	Q4	Total
Conduct on social media	0
Misuse of resources	1
Standard of service	2
Failure to register	1
Outside remit	1
Other conduct	2
TOTAL	7

Not in writing (criterion i)

Not about conduct of identified Member (Criteria ii &iv)

Anonymous complaint or complaint not sufficiently identified (criterion iii)

Not within the time allowed (criterion v)

Insufficient evidence to justify further investigation (criterion vi)