Complaints Statistics 1 July – 30 September 2025

Published 31/12/2024   |   Last Updated 25/02/2026

New complaints

The following Tables give information of complaints received in the second quarter of 2025-26.

Table 1: Complaints received, source and admissibility

  Q1 Q2 Q3 Q4 Total
Total Received 30 17      
Public 29 14      
Member against Member 0 2      
Member against self 0 1      
Clerk of the Senedd 1 0      
Not admissible 28 15      
Admissibility not decided by period end 0 0      

 

Table 2: Complaints by subject matter

  Q1 Q2 Q3 Q4 Total
Conduct on social media 16 0      
Misuse of resources 0 5      
Standard of service 0 5      
Failure to register/declare and interest 2 2      
Outside remit (conduct in Plenary or Ministerial conduct) 9 2      
Other conduct 3 3      
TOTAL 30 17      

 

Table 3: Reasons for inadmissibility

    Q1 Q2 Q3 Q4 Total
1 Not in writing (Procedure paragraph 4.2(a)) 0 0      
2 Complainant not named (Procedure paragraph 4.2(b)) 0 0      
3 Not about conduct of Member (Procedure paragraph 4.2(c) 0 0      
4 Does not state act or omission complained of (Procedure paragraph 4.2(d)) 0 0      
5 Insufficient supporting evidence (Procedure paragraph 4.2 (e)(i)) 4 6      
6 Conduct, if proved, not a breach of relevant provision (Procedure paragraph 4.2(e)(ii))          
  a. Conduct in plenary or Committee (Code paragraph 3) 8 1      
  b. Ministerial Conduct (Code paragraph 7(ii)) 0 1      
  c. Standard of service (Code paragraph 7(iii)) 0 5      
  d. Other 14 2      
7 Not within period allowed (Procedure paragraph 4.2(g)) 2 0