Complaints Statistics 1 October – 31 December 2025

Published 31/12/2024   |   Last Updated 25/02/2026

New complaints

The following Tables give information of complaints received in the third quarter of 2025-26.

Table 1: Complaints received, source and admissibility

  Q1 Q2 Q3 Q4 Total
Total Received 30 17 19    
Public 29 14 15    
Member against Member 0 2 1    
Member against self 0 1 0    
Clerk of the Senedd 1 0 3    
Not admissible 28 15 15    
Admissibility not decided by period end 0 0 0    

 

Table 2: Complaints by subject matter

  Q1 Q2 Q3 Q4 Total
Conduct on social media 16 0 1    
Misuse of resources 0 5 2    
Standard of service 0 5 2    
Failure to register/declare and interest 2 2 6    
Outside remit (conduct in Plenary or Ministerial conduct) 9 2 1    
Other conduct 3 3 8    
TOTAL 30 17 19    

 

Table 3: Reasons for inadmissibility

    Q1 Q2 Q3 Q4 Total
1 Not in writing (Procedure paragraph 4.2(a)) 0 0 0    
2 Complainant not named (Procedure paragraph 4.2(b)) 0 0 0    
3 Not about conduct of Member (Procedure paragraph 4.2(c) 0 0 0    
4 Does not state act or omission complained of (Procedure paragraph 4.2(d)) 0 0 0    
5 Insufficient supporting evidence (Procedure paragraph 4.2 (e)(i)) 4 6 3    
6 Conduct, if proved, not a breach of relevant provision (Procedure paragraph 4.2(e)(ii))          
  a. Conduct in plenary or Committee (Code paragraph 3) 8 1 5    
  b. Ministerial Conduct (Code paragraph 7(ii)) 0 1 1    
  c. Standard of service (Code paragraph 7(iii)) 0 5 2    
  d. Other 14 2 4    
7 Not within period allowed (Procedure paragraph 4.2(g)) 2 0 0