Complaints Statistics 1 July - 30 September 2026

Published 13/10/2026 | Last Updated 20/10/2026

New complaints

The following Tables give information of complaints received in the fourth quarter of 2025-26.

Table 1: Complaints received, source and admissibility

	Q1	Q2	Q3	Q4	Total
Total Received	24	38
Public	24	29
Member against Member	0	0
Member against self	0	1
Clerk of the Senedd	0	8
Not admissible	23	25
Admissibility not decided by period end	1	1

Table 2: Complaints by subject matter

	Q1	Q2	Q3	Q4	Total
Conduct on social media	4	9
Misuse of resources	1	4
Standard of service	9	4
Failure to register/declare and interest	0	5
Outside remit (conduct in Plenary or Ministerial conduct)	5	13
Other conduct	5	3
TOTAL	24	38

Table 3: Reasons for inadmissibility

		Q1	Q2	Q3	Q4	Total
1	Not in writing (Procedure paragraph 4.2(a))	0	0
2	Complainant not named (Procedure paragraph 4.2(b))	1	0
3	Not about conduct of Member (Procedure paragraph 4.2(c)	2	1
4	Does not state act or omission complained of (Procedure paragraph 4.2(d))	0	2
5	Insufficient supporting evidence (Procedure paragraph 4.2 (e)(i))	1	1
6	Conduct, if proved, not a breach of relevant provision (Procedure paragraph 4.2(e)(ii))
	a. Conduct in plenary or Committee (Code paragraph 3)	6	9
	b. Ministerial Conduct (Code paragraph 7(ii))	0	3
	c. Standard of service (Code paragraph 7(iii))	9	3
	d. Other	4	6
7	Not within period allowed (Procedure paragraph 4.2(g))	0	0
8	Complaintant no longer wishes to proceed (Para 5.1c)	0	0
9	Email address or postal address not provided	0	1