Upholding reputations, safeguarding standards, addressing concerns

Complaints Statistics 1 July – 30 Sep 2022

Complaints carried forward from 2021-22

Two complaints were carried over from 2021-22.  One of those complaints was admissible and a report was subsequently submitted to the Standards Committee.  The other complaint was inadmissible as it related to the actions of a Welsh Government Minister.

New complaints

The following Tables give information of complaints received in the second quarter of 2022-23.[1]

Table 1: Complaints received, source and admissibility

Q1 Q2 Q3 Q4 Total
Received 11 23
% by public 91% 17%
% by Member 0% 0%
% by Clerk of the Senedd 9% 83%
% not admissible 91% 9%
% admissibility not decided by period end 0% 4%

 

Table 2: Reasons for inadmissibility

Q1 Q2     Q3 Q4 Total
cf   c.f   cf  
1 Not in writing (criterion i) 0 0 0
2 Not about conduct of identified Member (criteria ii &iv) 0 0 0
3 Anonymous complaint or complaint not sufficiently identified (criterion iii) 0 0 0
4 Not within the time allowed (criterion v) 0 0 0
5 Insufficient evidence to justify further investigation (criterion vi) 9* 0 2

*Of the 23 complaints received in Q2, 20 were admissible, with 19 of these complaints dealt with via the rectification procedure outlined in para 7.6 of the Complaints Procedure.

Table 3: Further explanation of complaints found inadmissible due to insufficient substance to justify further investigation (criterion vi)

Q1 Q2 Q3 Q4 Total
5a Insufficient evidence 2 1
5b Standard of service 2 0
5c Below registration threshold 0 0
5d About Ministerial conduct 5 1
5e About conduct in  Siambr 0 0
5f Expression of opinion 0 0
5g Other 0 0

 

Table 4: Complaints by subject matter

Q1 Q2 Q3 Q4 Total
Conduct on social media 2 1
Misuse of resources 1 1
Standard of service 2 1
Failure to register/declare and interest 0 18
Outside remit 5 1
Other conduct 1 1
TOTAL 11 23      

 

[1] For an explanation of the Tables please refer to Section 3 of the Annual Report 2020-21