Upholding reputations, safeguarding standards, addressing concerns

Complaints Statistics 1 Oct – 31 Dec 2023

New complaints

The following Tables give information of complaints received in the third quarter of 2023-24.

Table 1: Complaints received, source and admissibility

Q1 Q2 Q3 Q4 Total
Received 25 45 41
% by public 92% 87% 100%
% by Member against Member 0% 2% 0%
% Member against self 0% 2% 0%
% by Clerk of the Senedd 8% 4% 0%
% not admissible 84% 64% 90%
% admissibility not decided by period end 8% 20% 0%

Table 2: Complaints by subject matter

Q1 Q2 Q3 Q4 Total
Conduct on social media 4 28 9
Misuse of resources 1 1 0
Standard of service 3 3 8
Failure to register/declare and interest 2 6 4
Outside remit (conduct in Plenary or Ministerial conduct) 13 2 10
Other conduct 2 5 10
TOTAL 25 45 41    

Table 3: Reasons for inadmissibility

Q1 Q2  Q3 Q4 Total
1 Not in writing (Procedure paragraph 4.2(a)) 0 0 0
2 Complainant not named (Procedure paragraph 4.2(b)) 0 0 0
3 Not about conduct of Member (Procedure paragraph 4.2(c) 0 2 5
4 Does not state act or omission complained of (Procedure paragraph 4.2(d)) 2 0 1
5 Insufficient supporting evidence (Procedure paragraph 4.2 (e)(i)) 0 13 5
6 Conduct, if proved, not a breach of relevant provision (Procedure paragraph 4.2(e)(ii))
a. Conduct in plenary or Committee (Code paragraph 3) 12 1 1
b. Ministerial Conduct (Code paragraph 7(ii)) 2 2 7
c. Standard of service (Code paragraph 7(iii)) 2 3 5
d. Other 3 8 13
7 Not within period allowed (Procedure paragraph 4.2(g)) 0 0 0